Aftercare & Maintenance
Aftercare & Maintenance
We’re not satisfied until you are. Even after work on your project is complete, we’ll be on hand to help, with everything from repairs and replacement products to spare parts, as we recognise that accidents can happen and we are here to support you.
Innova’s focus on fostering long term client relationships means we are committed to delivering exceptional customer service before, during and after the practical completion of your project.
Following the final stages of project completion, we provide your Building Manager with essential information including:
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Warranty Information
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As Built Drawings
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Commissioning Certificates as applicable
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Operation & Maintenance Information
CONTACT US
Even after your project is completed, our aftercare service remains available to all clients. whether you need repairs, replacement products or spare parts, one phone call is all it takes. We address any issues promptly and make necessary arrangements for any additional work required. Our ultimate goal is to ensure your complete satisfaction with our services.
Your feedback helps Innova with continuous improvement
Innova values your feedback, and we regularly evaluate our performance to maintain high standards of customer service. Your input is invaluable in helping us improve and deliver the best experience possible.
Annual service contract
For long-term peace of mind, consider our Annual Maintenance Contract (subject to terms and conditions). We can tailor the contract to meet your specific needs and budget, clearly stating the scope of services to be included. With this contract you can be assured that ongoing maintenance and repairs will always be promptly addressed, maintaining an unparalleled level of quality.
Our dedicated team of experienced professionals are committed to your satisfaction and will ensure the highest level of aftercare for your project.
Spotlight on interiors
Education
Breakout Spaces Flexible, multi-functional work or social spaces which can be reconfigured quickly and easily
Commercial
Showrooms High quality retail showroom furniture designed to enhance the customer experience
Education
Washrooms/Toilets Welcoming washrooms and IPS panel systems to promote cleanliness and good hygiene
Do you have a project in mind?
We would love to hear from you. Give us a call, email or make an enquiry. We are here to share our expertise and answer your questions.
0161 4775300
hello@innovadesigngroup.co.uk
