Innova is renowned within the furniture industry for their expertise in designing, manufacturing and installing furniture, fittings and equipment (FF&E) for the education, commercial and healthcare sectors.
We surpass client expectation with products and installations that are innovative, cost effective and high quality. Our design led approach and customer focus ensures projects are delivered on time and within budget.
From single spaces to highly complex projects, Innova has developed an enviable reputation as a trusted supplier in the market.
Quality is at the heart of everything we do. From our investment in highly skilled design, production and installation teams, state-of-the-art CNC driven manufacturing facilities to our process based quality management system (ISO 9001), we achieve customer objectives by getting it right first time, every time.
Our processes and systems are regularly evaluated, enabling us to drive continual improvement throughout the business and offer an exceptional level of service to our clients.
VIDEO: Innova Production ProcessView on youtube
Using the latest CAD CAM computer software, our comprehensive, scalable manufacturing facility links seamlessly with our design department, enabling us to create high quality products engineered with accuracy and efficiency.
Innova is also committed to environmental sustainability and continual improvement in occupational health and safety performance. We are currently working to achieve ISO 14001 and OHSAS 18001 certification by developing an integrated health, safety and environmental management system.
Your satisfaction is our priority. Innova’s friendly, experienced team is available at every stage of your project and beyond to provide professional advice and support.
To guarantee customer service that’s second to none, our quality assurance processes ensure every product is thoroughly checked and conforms to our high standards and your specification.
We constantly monitor our staff performance against Service Level Agreements and Key Performance Indicators and review all customer feedback through regular satisfaction surveys.